Information We Collect

Personal Information You Provide

When you interact with our services, we may collect information you voluntarily provide, including:

• Name, email address, and phone number when you contact us or sign up for our educational programs
• Educational background and experience level to customize your learning path
• Payment information processed securely through our payment providers
• Communication preferences and feedback about our services
• Questions or comments you submit through our contact forms

Automatically Collected Information

Our website automatically collects certain technical information to improve your experience:

• IP address, browser type, and device information
• Pages visited, time spent on our site, and navigation patterns
• Referral sources and search terms that brought you to our site
• Technical data needed to ensure website functionality and security

How We Use Your Information

We use the information we collect for several important purposes that directly benefit your experience with our educational services:

• Delivering and personalizing our educational content and services
• Processing enrollments and managing your account access
• Sending important updates about courses, schedules, and program changes
• Responding to your questions and providing customer support
• Improving our website functionality and user experience
• Analyzing usage patterns to enhance our educational offerings
• Complying with legal requirements and protecting against fraud

Information Sharing and Disclosure

Limited Third-Party Sharing

We share your personal information only in specific circumstances and always with appropriate safeguards in place. We never sell your personal data to third parties.

We may share information with:

• Payment processors to handle secure transactions for course enrollments
• Email service providers to deliver course updates and educational content
• Analytics services that help us understand website performance (with anonymized data)
• Legal authorities when required by law or to protect our legitimate interests
• Professional service providers who assist with business operations under strict confidentiality agreements

Data Transfer Safeguards

When we work with international service providers, we ensure appropriate data protection measures are in place, including standard contractual clauses and adequacy decisions where applicable.

Your Privacy Rights

Under South Korean privacy laws and international standards, you have important rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.

Your Rights Include:

• Right to access your personal data and understand how we use it
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal data in certain circumstances
• Right to restrict processing of your information
• Right to data portability for information you've provided to us
• Right to object to certain uses of your personal information
• Right to withdraw consent where we rely on consent for processing

To exercise any of these rights, please contact us using the information provided at the end of this policy. We may need to verify your identity before processing your request to protect your privacy and security.

Data Security and Protection

Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our approach includes both technical and organizational safeguards.

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates to our systems
• Access controls limiting who can view your personal information
• Employee training on data protection and privacy best practices
• Secure backup procedures and disaster recovery plans
• Regular monitoring for potential security threats or breaches

Data Breach Response

In the unlikely event of a data breach that could affect your personal information, we will notify you and relevant authorities promptly as required by law, typically within 72 hours of discovering the breach.

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Our retention periods are based on business needs, legal requirements, and your relationship with us.

Specific Retention Periods:

• Course enrollment and progress data: 3 years after program completion
• Payment and billing information: 7 years for tax and accounting purposes
• Website analytics data: 2 years for performance analysis
• Customer support communications: 2 years for service quality
• Marketing contact data: Until you unsubscribe or request removal

After these periods expire, we securely delete or anonymize your personal information according to industry best practices.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. We use different types of cookies for various purposes.

Types of Cookies We Use:

• Essential cookies: Required for website functionality and security
• Performance cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings and choices
• Marketing cookies: Deliver relevant content and measure campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age. If you are under 18, please do not provide personal information through our website or services.

If we discover that we have inadvertently collected information from someone under 18, we will delete that information promptly. Parents or guardians who believe we may have collected information from a minor should contact us immediately.

International Data Transfers

While we primarily operate in South Korea, some of our service providers may process data in other countries. When we transfer personal data internationally, we ensure adequate protection through approved transfer mechanisms.

These safeguards include standard contractual clauses approved by data protection authorities and working only with providers who demonstrate strong privacy protections equivalent to South Korean standards.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through our website or by email.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy changes constitutes your acceptance of the updated terms.